Store Policy
PAYMENT METHODS
We let you choose how you want to pay.
You can choose from the following payment methods:
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Debit Card
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Credit card
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Paypal
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Razorpay
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Payment in advance
CREDIT CARD:
At Shan Handicrafts you can pay online with your Mastercard, VISA or American Express. For security reasons, you must enter a check digit during the ordering process.
Mastercard and VISA : You will find the three-digit check number on the back of your credit card (the last three digits in or near the signature field)
PAYPAL:
PayPal is the online payment service that allows you to pay safely, easily and quickly in online shops. Please note that the PayPal payment method is only available for items with a maximum delivery time of Three weeks.
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Secure : Your bank or credit card details are only stored with PayPal. Therefore, they are not sent again over the Internet every time you make an online purchase.
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Simple : you pay with two clicks. Because you access the bank or credit card details stored with PayPal instead of re-entering them with each purchase.
PAYMENT IN ADVANCE:
You pay in advance by bank transfer within 7 days of the payment request. As soon as payment has been received in our account, your goods will be shipped. After placing your order, you will receive an email confirming receipt of your order and a separate email with all the information you need to pay your invoice.
CUSTOMER CARE
CONTACT US
Got a question or a comment? Write to us at info@shan-handicrafts.com
RETURNS & EXCHANGES
Returning goods, exchanging them, or claiming a refund. kindly contact at: kiksre@gmail.com
PRIVACY AND SAFETY
Privacy Policy
At Shan Handicrafts, we value your concerns about online privacy & security while browsing and shopping at our website. We make every effort to guarantee that the information you provide will not be misused. If for some reason the following privacy and security policy does not answer your questions, please contact us. We value your feedback and look forward to improving our services to better meet your needs. This Privacy Policy describes how Shan manage personal information and respect your privacy. This policy may be amended from time to time.
Collection Of Personal Information:
As a visitor to the Site, you can engage in many activities without providing any Personal Information. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity. However, when you register to use a Shan Handicrafts and order products as a Shan Handicrafts customer, in order to provide the services to you, we may collect your contact information such as your name, phone numbers, address and email address as well as profile information, including your password, details about your purchases and details about your interactions with us.
Updating Your Personal Information:
You have the right to access and correct, or delete your Personal Information and privacy preferences at any time. This may be accomplished by clicking on the link, "My Profile", where you can view and make changes to most of your Personal Information immediately. For security purposes, certain Personal Information can only be changed by contacting support. We will respond to your request promptly within a reasonable time.
How Your Personal Information Is Used:
Shan Handicrafts collects your information in order to provide services to you, comply with our legal obligations, and to improve our products and services. We do not sell, rent or share your personally identifiable information to or with third parties in any way other than as disclosed in this Privacy Policy.
Shan Handicrafts May Use This Information To -
1. Process your financial transactions; Service your order.
2. Respond to customer service requests, questions and concerns.
3. Administer your account.
4. Send you requested product or service information.
5. Keep you informed about special offers and services of and selected third parties.
6. Administer promotions and notify you of important events.
7. Investigate, prevent or take action regarding illegal activities and/or violations of our Terms of Service.
8. Meet our research and product/service development needs and to improve our Site, services and offerings.
9. Customize your experience, including targeting our services and offerings to you.
In certain situations, Shan Handicrafts may be required to disclose personal data in response to lawful requests by public authorities. Where required by law (like to comply with a warrant, court order, or legal notice served on Shan Handicrafts), and when we believe that disclosure is necessary to protect our rights, avoid litigation, protect your safety or the safety of others, investigate fraud, and/or respond to a government request. We may also disclose information about you if we determine that such disclosure should be made for reasons of national security, law enforcement, or other issues of public importance.